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Birdeye

Why Enterprise Brands Switch from Birdeye

Birdeye goes deep on US reputation. Uberall connects listings, reviews, social, local pages and AI search visibility for brands in every market — on one platform.

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What You Get

35%

increase in average revenue

30+

countries with direct directory integrations

9.3

customer support quality rating (G2)

How it works

See the Difference For Yourself

Multi-location presence, not just reviews

Uberall connects listings, reviews, local pages, and social into a single presence layer — where every channel reinforces the others. This compounding effect strengthens visibility in both traditional and AI-powered search.

Result: A unified presence engine, not just a review management tool.

Icons of Google, Apple, Yelp, TikTok and other platforms around the Uberall dashboard

Enterprise governance that scales

Uberall’s role-based access, multi-tier approval workflows, and regional compliance controls are built for the most complex multi-brand, multi-market organisations.

Result: HQ sets the guardrails. Local teams stay agile. Brand stays consistent.

Uberall user role permissions and social post approval workflow interface

Direct integrations with 150+ directories

Uberall pushes data directly to Google, Apple Maps, Bing, and 150+ directories through real-time API integrations — ensuring authoritative data at the source across 30+ countries.

Result: Consistent location data that builds confidence signals for AI search engines.

Uberall dashboard overview with Location Performance Score and engagement metrics

AI search visibility, location by location

GEO Studio shows how ChatGPT, Gemini, Perplexity and Google AI Overviews answer for each of your locations — and connects every gap to the listings, pages and reviews that fix it.

Result: AI visibility you can measure and move, in every market you operate in.

Uberall GEO Studio dashboard tracking AI search share of voice and mention rate

See How We Compare with Birdeye

Features

Uberall

Birdeye

Listings Reach

Direct API sync to Google, Apple Maps, Bing and 150+ directories across 30+ countries.

Native real-time sync with five platforms (Google, Facebook, Apple, Yelp, Bing). Other sources are fixed one by one.

International Coverage

Built in Europe for multi-country brands, with listings, reviews and local pages across EMEA, North America and APAC.

Listings supported in 12 countries. Germany, Austria, Switzerland and Spain are not among them.

AI Search Visibility (GEO)

GEO Studio tracks each location in ChatGPT, Gemini, Perplexity and AI Overviews, then fixes the listings, pages and reviews those engines cite.

Search AI tracks brand and location visibility across seven engines. Its scoring method and language coverage are not published.

Review Management

Monitoring, AI replies, bulk replies and sentiment analysis for every location, tied to listings and local pages.

Its core strength: review requests, AI responses, surveys, referrals and ticketing. Rated 4.7★ on G2.

Social Media Management

Multi-location publishing with approval flows, local customization and Social Ads.

A strong AI social suite with bulk publishing and per-location personalization.

Store Pages & Locator

SEO-optimized, schema-rich local pages and store locator, fed by the same location data as your listings.

Pages module built from CMS-style blocks (events, offers, team, blog).

Enterprise Governance

Role-based access, multi-tier approvals, multi-brand hierarchies and agency or partner setups.

Packaged as per-location bundles that start at single-location businesses.

Local SEO

Listings accuracy, schema, local pages and rank tracking in one stack.

Local SEO comes through listings sync and review generation.

Pricing

Modular packaging scoped to your portfolio and the products you need.

Prices shown only after a form; sold as per-location bundles.

Integrations & AI Access

Open API and an MCP server that let your stack and AI assistants work with location data.

Broad integration marketplace plus a Birdeye MCP.

Abstract dark blue and purple glowing curved shape with smooth gradient and wave texture.

Testimonials

See What Our Customers Say

Grid Leader badge G2

The most useful part of Uberall is the ease of use and being able to manage a number of business locations and reviews all in one place. It has enabled my team and I to easily manage everything we need without any issues. The customer support has been great every time I have needed to reach out to the support team, the ease of integration within my team and wider business has also been a massive time saviour

‍

Enterprise customer on G2

All in One Listings Solution

They're fantastically helpful and offer both a hands-off and a hands-on approach depending on how much you know about listings and local SEO strategy. I find their reporting to be great - the most accurate Google Star Rating I've experienced and I've had home-grown reporting options, Reputation, Chatmeter, etc -- and Uberall's accuracy is the best. They are always making UX changes for the better and often reach out for betas and surveys to see how to make their product better. Their system is transparent and easy to use.

Colleen C
Digital Marketing Manager

Uberall is a great platform for our 20+ restaurant chain!

I like the ease of being able to respond to all comments on all locations of our restaurants!

Kylie S
Enterprise
KFC logo

We’re really pleased with the results of our Uberall solution. It’s done a great job in terms of helping more of our fans find their way to our restaurants, with a proven return 37 times our investment. We’re looking forward to our continued working relationship, and hopefully seeing those numbers continue to grow.

‍

Matt Richards
Performance Marketing Manager, KFC UK & Ireland
Matthias Engelman Photo

"Douglas follows a consistent omnichannel approach, making it crucial that our stores are found with correct information across all online directories. Uberall helps us efficiently manage our store listings, including opening hours, offers and images, significantly strengthening our visibility and brand perception."

Matthias Engelman
Head of Omnichannel, Douglas

A vital solution for attracting local customers

And it's no exaggeration to say that Uberall has revolutionized how we manage our local business listings. All the information goes straight from our various platforms and centralized on one. Maintaining our online visibility here is key for attracting local customers. With Uberall, we’ve seen a great increase in foot traffic since we started using it since this tool helps resolve an issue that sometimes leaves potential clients confused by having inconsistent information. In short, it has simplified our marketing efforts.

Hector E.
Digital marketing specialist Marketing and Advertising

Uberall Helps Emerging Brands Manage alot Quickly

Uberall is fantastic to help a small marketing team assist 20 + stores. They care for their customers and support is very quick to respond. They keep up with technology updates as well

Tammy L
Enterprise

Amazing!

Saves me so much time. I love the feed, if I need to search through our almost 300 restaurants for a specific review.. I can find it in seconds! Also Anne & the engagement team have made it so I can tackle a my duties and not take most of my time to focus on review management.

Brittany W
Guest Relations Manager
Regional Leader G2 badge

Uberall is a powerful and intuitive tool

Uberall is a powerful and intuitive tool that greatly simplifies the management of local online presences. Centralization of data and synchronization across all platforms saves valuable time. Additionally, the interface is clear, and customer support is always responsive and professional. A real asset for any company wishing to optimize its local visibility and improve the customer experience!

Gautier N
Verified G2 User

Managing business listings across multiple platforms is super simple

I think Uberall’s best strength is that it is strategically positioned to help us ensure that our business listings are consistent across all platforms. This has saved our time and allowed us to focus or meet our other goals that are significant to us. Technology behind Uberall gives numerous analytic data about customers that help in reviewing campaigns and improving local searching position. Furthermore, the ability to manage and reply to the customers’ comments is less problematic and helped to maintain our favorable presence on the Internet.

Taylor H
Customer experience Manager
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Frequently Asked Questions

Birdeye is a reputation and customer-experience platform, now sold as BirdAI with AI “coworkers” for marketing, operations and CX. Uberall is a location marketing platform: listings, reviews, social, local pages and AI visibility all run on one location data layer. Birdeye starts from reputation and extends outward. Uberall starts from location data and connects every channel to it.

Both. Birdeye sells from single-location businesses up to large portfolios, and it is strongest with US service businesses such as healthcare, dental and home services. Uberall is built for multi-brand, multi-country organizations, with role-based access, multi-tier approvals and agency or partner setups from the start.

The best listing management software for multi-location businesses should scale effortlessly, whether you have 50 or 50,000 locations. Uberall offers instant updates across directories and voice assistants, AI-powered analytics, and built-in review management. It’s affordable at scale, easy to use without heavy onboarding, and backed by customer support that actually shows up. That’s why brands across industries — from retail to restaurants — rely on it to activate their local presence.

Birdeye’s own help center lists 12 countries for listings management, and Germany, Austria, Switzerland and Spain are not among them. Its listings page says it goes “deep instead of wide”, with native sync to five platforms. Uberall syncs to 150+ directories across 30+ countries, with native multi-language support. If all your locations are in the US, both can work. If you operate in Europe or plan to, Uberall gives you the foundation from day one.

Birdeye is one of the most-reviewed vendors on G2, with a 4.7★ rating, and it leads Online Reputation Management. If US reputation management is your main need, it has earned that position. G2 ratings measure satisfaction, not fit: if you need listings reach, international coverage and governance across brands, compare the two on those criteria.

Both track how AI engines answer for your locations. The difference is what happens next: GEO Studio connects each gap directly to Uberall’s listings, local pages and reviews — the sources AI engines cite — across every market you operate in. Birdeye does not publish how its Search AI scores are calculated, or which languages and countries it scans.

Birdeye shows prices only after you fill in a form, and sells per-location bundles. Uberall’s packaging is modular and scoped to your portfolio. Compare what’s included natively — listings, reviews, social, local pages, GEO and governance — not just the headline per-location number.

It’s worth a look if you operate outside Birdeye’s supported countries, need governance across brands and regions, want AI visibility tied to the data that fixes it, or want listings, social and local pages on one location data layer. Birdeye is strong on US reputation management. If you need the full local marketing stack in every market, that’s where Uberall fits.