Reviews Management Software

Seamless Review Management for a Stronger Reputation

With Uberall Reviews you gain full control over your reputation. Read, respond to, and analyze local reviews across the web on a single, integrated, AI-powered platform.

90%

of consumers read online reviews before visiting a business.

86%

of consumers prefer businesses that respond to reviews.

+25%

foot traffic possible when star ratings improve by 0.1.

Respond to More Reviews, More Efficiently with our AI-Powered Tools

How can you impress customers, prospects, and search engines? You show them that your business cares by consistently responding to reviews!
Overcome writer’s block and effortlessly respond to all reviews at scale — and in any language. Engage your customers, show them you care, and maintain a strong online presence — without draining your time or resources.

  • Save hours with our AI-Bulk Replies tool that empowers you to respond to dozens of reviews in bulk, with AI-generated unique and personalized responses. Maintain control and quickly edit responses or generate new ones.

  • Plus, respond to individual reviews with ease with our AI-Review Responses tool, which suggests creative, context-driven review responses that keep customers engaged.

  • Craft responses that make your customers feel valued with our AI-Auto Responses, designed to automatically respond to customers’ reviews, and ensure that no review goes unnoticed.

See our AI-Bulk Replies Feature in Action

Learn how to navigate and use Uberall's Unified Inbox to manage reviews and social comments.

Get More Local Reviews

Got locations that need a boost? Invite customers to share their recent experiences online with first-party reviews.

  • Bulk-send review invitations via email or text message to customers after a transaction.

  • Use templates with customizable URLs to tailor your review requests at scale.

  • Leverage our bulk QR code generator to encourage customers to leave reviews

  • Generate More Reviews and be chosen by easily creating QR in bulk and sharing them with your customers

Create Better Experiences With AI-Driven Insights

Go beyond just tracking ratings and response rates. Uberall’s advanced sentiment analysis gives you the “why” behind your ratings and transforms written reviews into actionable insights to become better and better.

  • Advanced natural language processing delivers exceptional accuracy and depth, for insights you can rely on.

  • Sentiment scores help you spot strengths, weaknesses, trends, and opportunities.

  • Filtering capabilities and reviews view let you easily benchmark locations and dig deeper into what’s driving their scores.

Make Light Work for Your Teams

Streamline workflows and encourage ownership among location managers with smart tools that make it easy for them to manage their online reputation.

  • The Uberall mobile app helps local managers stay on top of their locations’ reputation on the go.

  • Increase your operational efficiency with our customizable filters and notifications. Save specific filters such as star value, status, feedback type, and more in your Inbox, allowing you to strategically prioritize the reviews that matter most for your business.

  • Use our comprehensive approval flows to give control over who can reply to reviews, approve responses, or edit templates.

  • Our Intuitive Inbox enables your team to effortlessly read and reply to reviews and social media comments across multiple platforms — all from a single dashboard.

  • Plus, we offer expanded Review Directory reach for Financial Services and Food & Beverage customers, providing the industries' largest network of tier 1 listing and review directories.

"The AI Bulk Replies are working very well. They are detail-oriented and structured in a professional way. The feature is of a high value as the AI generated replies are considering the client’s content, including also the client’s name. We are happy to use the AI-Bulk replies on a frequent basis also due to its time saving benefits"

Resul Öztas

Online Marketing Manager, Tempton

READ THE CASE STUDY

Uberall gives our team one place to log in and see in seconds how all of Texas Roadhouse’s nearly 600 stores are performing—across reviews, social media, and listings.

Mary Newell

Director Digital and Brand Marketing, Texas Roadhouse

Why Uberall

Uberall helps you create a seamless customer experience. We connect the online and offline world.

Packages

We have a package that fits your needs. Whether you have 10, 100 or 1000+ sites.

Services

Make the most of Uberall CoreX. With our service support, you'll get even further, faster.

The Platform of Choice for the Most Visible Brands

Bring Your Reviews to the Next Level With Uberall!

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