Review Management
Review Management Software That Builds Trust
Customers read reviews before they visit. AI search engines read them before they recommend. Uberall is the review management platform built to help multi-location brands monitor, respond to, and learn from every review, across every location and platform.
Discover Why 1,000+ Marketing Teams Trust Us to Get Results
Why Uberall
Seamless, encrypted, and enterprise-grade
Save Time Where It Matters
Automate workflows and free up hours. Let your systems talk to each other and do the tedious work, so your team can focus on strategy and growth.
Make Better Decisions, Faster
See all your data in one place, in real time. When your tools are connected, you can spot trends, track ROI, and act faster than your competition.
Delight & Win Customers
When your tools communicate seamlessly, every interaction feels consistent, personal, and on brand — and your customers keep coming back.
Integrations in Action
Power AI Agents via Model Context Protocol (MCP)
Uberall is the first in the industry to power AI agents via MCP, so tools like ChatGPT and Claude can tap directly into your Uberall data. They can answer questions, surface insights, and even trigger actions automatically.
Keep All Your Location Data in Sync
Uberall keeps your tools in sync so data updates in real time across platforms. Most integrations work right out of the box, and enterprise-grade security keeps everything protected as you connect with 1,000+ apps.
Get Clear, Actionable Insights
When all your data flows into one place, you finally get a complete picture of performance. Uberall connects your BI, marketing, and sales tools so you can see trends across locations, track ROI and key metrics, and quickly spot new opportunities for growth.
Automate & Personalize Customer Enagagement
Uberall connects your CRM, review, and marketing tools so every interaction feels timely and relevant. Keep customer data and conversations in sync, respond to reviews directly from your CRM, and trigger targeted campaigns or review requests automatically.
The Numbers Behind Smarter Review Management
of consumers read online reviews before visiting a business.
of consumers prefer companies that respond to reviews.
Footfall traffic is possible when star ratings improve by 0.1.
Features
Powerful Review Management Tools Built For Every Location, Every Platform, Every Signal
Respond fast. Sound human. Stay on brand
Generate context-aware, brand-aligned responses tailored to each review's sentiment, star rating, and content. Set Brand & Tone Guidelines per location so each location sounds exactly as it should.
- Context-aware replies tailored to sentiment, star rating, and customer intent
- Human-in-the-loop always: AI drafts, you approve, nothing auto-publishes
- 80+ languages supported for global and multilingual brands
Respond To Hundreds Of Reviews In Minutes, Not Hours
Monday morning. 200 weekend reviews waiting. AI Bulk Replies lets you select, generate, review, and approve responses in one workflow without sacrificing quality or losing your brand voice. Because AI rewards consistent response patterns, not just occasional ones.
- Generates unique, individualized responses for large batches at once
- No duplicate or generic messaging across locations
- Built for high-volume brands managing dozens to hundreds of locations
Understand What Customers Are Saying About Your Locations
Get a deeper understanding of customer experience with AI-powered insights that surface key themes, track sentiment shifts, and reveal areas for improvement across every location.
- Uncovers recurring praise, complaints, and high-priority topics in review content
- Location-level benchmarking — identify underperforming locations before they drag the brand
- Add custom-fit themes to track across your customer feedback
More Reviews. More Often. More Visible.
A steady stream of recent, specific reviews signals to AI and Google that your business is active, trusted, and worth recommending. Uberall automates branded review requests via email, SMS, and QR code, timed to reach customers when the experience is still fresh.
- Send large batches of branded review requests
- Use customizable templates for quick setup
- Auto-generate QR codes for digital or in-store use
Every Review Inside One Optimised Inbox.
Uberall centralizes reviews from Google, Facebook, Yelp, TripAdvisor, and 80+ more into a single streamlined workspace. No more jumping between platforms, no more missed reviews.
- Smart filters by rating, platform, language, and keyword
- Instant alerts for new, negative, or urgent feedback
- Team permissions and approval workflows for brand consistency at scale
Show Up Everywhere Customers Search
Expand your brand’s presence across a broad network of directories and platforms, increasing visibility, credibility, and opportunities for customers to engage and review.
- Connects your brand to major and niche review sites
- Enhances discoverability across maps, apps, and directories
- Strengthens local SEO, GEO, and AI Search Performance
Uberall Demo
See Our Review Management Software in Action
Welcome to the tutorial
Welcome to the tutorial! Discover how easy it is to have full control over your Local SEO
Why Uberall
More Visibility. Better Reviews. Provable Results.
Testimonials
Real Results, Backed by AI-Powered Performance
Frequently asked questions
Review management software is a platform that helps businesses monitor, respond to, and analyze customer reviews across sites like Google, Facebook, and Yelp from a single dashboard. For multi-location brands, it enables consistent, scalable responses across every location — and builds the review signals that drive visibility in both local search results and AI-generated recommendations.
Reviews matter for AI search because platforms like ChatGPT, Google AI, and Perplexity use them as primary trust signals when deciding which businesses to surface. They analyze review recency, response consistency, sentiment patterns, and the specific language customers use — not just star ratings. Brands that respond consistently and maintain an active review footprint are significantly more likely to appear in AI-generated recommendations.
Review management software improves local search rankings by helping businesses build the signals Google uses to evaluate location quality: review volume, recency, and response rate. Responding consistently to reviews signals to Google that you're actively managing your locations — which improves rankings in local search results and Google Maps. Uberall helps you build those signals systematically, across every location, without the manual overhead.
What makes Uberall different is per-location AI Brand Guidelines and native integration with your full local presence. Most platforms generate AI responses at the brand level; Uberall lets you assign different brand voice guidelines to different location types, so a luxury hotel and a quick-service restaurant under the same parent brand never sound the same. And because Uberall Reviews sits within the broader platform, every review signal feeds directly into your listings, local pages, and AI search visibility instead of a siloed tool.
AI helps with review responses by generating context-aware, brand-aligned replies tailored to each review's sentiment, star rating, and content. With Uberall, you set Brand & Tone Guidelines per location — so every AI-generated reply sounds like your brand, not a generic bot. All responses require human approval before publishing. Nothing goes live without your sign-off.
Yes, Uberall integrates with leading CRMs, marketing automation tools, and analytics systems, helping you connect online visibility data with your existing client journey tracking and lead management workflows.
Uberall follows strict data security and privacy standards. All information is processed in compliance with GDPR and other relevant regulations, ensuring that both your brand and your customers’ data are fully protected.
Uberall provides dedicated onboarding assistance, training sessions, and step-by-step resources. Our customer success team ensures every location is connected correctly and that your users know how to make the most of the platform from day one.
Review management software is a platform that helps businesses monitor, respond to, and analyze customer reviews across sites like Google, Facebook, and Yelp from a single dashboard. For multi-location brands, it enables consistent, scalable responses across every location — and builds the review signals that drive visibility in both local search results and AI-generated recommendations.
Reviews matter for AI search because platforms like ChatGPT, Google AI, and Perplexity use them as primary trust signals when deciding which businesses to surface. They analyze review recency, response consistency, sentiment patterns, and the specific language customers use — not just star ratings. Brands that respond consistently and maintain an active review footprint are significantly more likely to appear in AI-generated recommendations.
Review management software improves local search rankings by helping businesses build the signals Google uses to evaluate location quality: review volume, recency, and response rate. Responding consistently to reviews signals to Google that you're actively managing your locations — which improves rankings in local search results and Google Maps. Uberall helps you build those signals systematically, across every location, without the manual overhead.
What makes Uberall different is per-location AI Brand Guidelines and native integration with your full local presence. Most platforms generate AI responses at the brand level; Uberall lets you assign different brand voice guidelines to different location types, so a luxury hotel and a quick-service restaurant under the same parent brand never sound the same. And because Uberall Reviews sits within the broader platform, every review signal feeds directly into your listings, local pages, and AI search visibility instead of a siloed tool.
AI helps with review responses by generating context-aware, brand-aligned replies tailored to each review's sentiment, star rating, and content. With Uberall, you set Brand & Tone Guidelines per location — so every AI-generated reply sounds like your brand, not a generic bot. All responses require human approval before publishing. Nothing goes live without your sign-off.
Yes, Uberall integrates with leading CRMs, marketing automation tools, and analytics systems, helping you connect online visibility data with your existing client journey tracking and lead management workflows.
Uberall follows strict data security and privacy standards. All information is processed in compliance with GDPR and other relevant regulations, ensuring that both your brand and your customers’ data are fully protected.
Uberall provides dedicated onboarding assistance, training sessions, and step-by-step resources. Our customer success team ensures every location is connected correctly and that your users know how to make the most of the platform from day one.