Reviews

Simplify Review Management While Growing Customer Trust

Read, respond to, and analyze reviews across every platform from one AI-powered dashboard. Build trust, improve rankings, and turn customer feedback into measurable growth.

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Discover Why 1000+ Marketing Teams Trust Us to Get Results

Polaris
Paper and Tea
GRR
California Pizza Kitchen
Acme Brick
BP
Cobs Bread
M&S
Rent c Car
Shell
Blue Tomato
Cushman & Wakefield
PostNL
Schwarzkopf
Wellpharma
Hellmann Worldwide
Indian Motorcycle
KFC
LAKRIDS BY BÜLOW
Motorpoint
Odlo
Pret a Manager
Puma
Sostrenegrene
Virgin Holidays
Yves Rocher

Why Uberall

Seamless, encrypted, and enterprise-grade

Save Time Where It Matters

Automate workflows and free up hours. Let your systems talk to each other and do the tedious work, so your team can focus on strategy and growth.

Make Better Decisions, Faster

See all your data in one place, in real time. When your tools are connected, you can spot trends, track ROI, and act faster than your competition.

Delight & Win Customers

When your tools communicate seamlessly, every interaction feels consistent, personal, and on brand — and your customers keep coming back.

Integrations in Action

Power AI Agents via Model Context Protocol (MCP)

Uberall is the first in the industry to power AI agents via MCP, so tools like ChatGPT and Claude can tap directly into your Uberall data. They can answer questions, surface insights, and even trigger actions automatically.

Keep All Your Location Data in Sync

Uberall keeps your tools in sync so data updates in real time across platforms. Most integrations work right out of the box, and enterprise-grade security keeps everything protected as you connect with 1,000+ apps.

Get Clear, Actionable Insights

When all your data flows into one place, you finally get a complete picture of performance. Uberall connects your BI, marketing, and sales tools so you can see trends across locations, track ROI and key metrics, and quickly spot new opportunities for growth.

Automate & Personalize Customer Enagagement

Uberall connects your CRM, review, and marketing tools so every interaction feels timely and relevant. Keep customer data and conversations in sync, respond to reviews directly from your CRM, and trigger targeted campaigns or review requests automatically.

See the Impact of Smarter Review Management

With Uberall, brands improve their online reputation and performance across search and maps. More positive reviews mean more visibility and more customers choosing your business.

of consumers read online reviews before visiting a business.

of consumers prefer companies that respond to reviews.

Footfall traffic is possible when star ratings improve by 0.1.

Features

Powerful Tools to Simplify and Scale Review Management

Respond Smarter With AI Tools

Get More Reviews and Boost Your Reputation

Gain Deeper Insights With Sentiment Analysis

Empower Teams to Manage Reviews Efficiently

Monitor Performance With Actionable Metrics

Manage Everything From a Unified Platform

Respond Smarter With AI Tools

Save time and scale your engagement with AI that helps you reply to every customer review fast, on-brand, and in any language. Manage hundreds of reviews across platforms while maintaining a personal touch.

  • Reply to multiple reviews at once with AI-Bulk Replies
  • Use AI-Review Responses for creative, context-aware suggestions
  • Automate consistent replies with AI-Auto Responses
  • Edit, approve, or personalize each response before publishing
Bulk Reply Preview Image

Get More Reviews and Boost Your Reputation

Make it easier for happy customers to share their experiences. Uberall helps you request, collect, and promote more reviews, driving higher ratings and stronger customer trust. 

  • Bulk-send invitations via SMS or email after a visit or purchase
  • Use customizable templates and URLs for review requests
  • Generate QR codes in bulk to encourage on-site feedback
  • Increase review volume and improve star ratings faster
Review Management Get Local Reviews Image

Gain Deeper Insights With Sentiment Analysis

Go beyond star ratings with AI-driven sentiment reports that reveal what customers really think. Discover themes, trends, and topics influencing satisfaction across all locations.

  • Track positive and negative sentiment by keyword or category
  • Identify emerging issues or topics by region or time frame
  • View frequently used keywords to spot recurring feedback
Reviews Management Trending Image

Empower Teams to Manage Reviews Efficiently

 Streamline workflows and give your teams the tools to manage online reputation effortlessly.

  • Enable multi-user access with custom roles and permissions
  • Use the Uberall mobile app to manage reviews on the go
  • Create filters and notifications to track only what matters most
Review Management Easy Image Preview

Monitor Performance With Actionable Metrics

Measure success with detailed analytics and connect review activity to visibility, engagement, and revenue. 

  • Track response rates, visibility, and engagement in one place
  • Measure performance by location, channel, or campaign
  • Use Location Performance Score to identify improvement areas
  • Estimate ROI with the built-in Revenue Estimator

Manage Everything From a Unified Platform

Control your brand reputation across every channel from one easy-to-use dashboard. 

  • Access reviews, messages, and analytics from one inbox
  • Ensure brand consistency everywhere you interact with customers
  • Manage Google, Facebook, and industry-specific platforms

Uberall Demo

See Our Review Management Software in Action

Welcome to the tutorial

Welcome to the tutorial! In this walkthrough we guide you through the steps on how to utilize the AI-Bulk Reply functionality to reply to reviews and recommendations.

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Why Uberall

Drive Ratings, Engagement, and ROI With Uberall

Unified listings across directories, maps & AI search engines

125+

supported platforms

Dramatically improved discovery in organic local searches

140%

more non-branded impressions

Maximize visibility while uplifting ROI per location

5X

return on marketing investment

Product value

Take control of your local visibility, everywhere, instantly.

With Uberall Listings Management, you can effortlessly create, optimize, and sync your business information across 125+ directories—like Google, Apple Maps, Yelp, and AI search engines—all from one centralized platform

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Testimonials

Real Results, Backed by AI-Powered Performance

Daniel Martinez's testimonial

Incredible Service

I am thrilled with the service I received. The staff was friendly and knowledgeable, and they made the entire process easy and enjoyable. I highly recommend them!

Daniel Martinez
Elite Solutions
Emily Davis's testimonial

Outstanding Results

The results I achieved with their help exceeded my expectations. The team was dedicated and worked tirelessly to ensure my success. I am grateful for their support.

Emily Davis
Innovative Designs
Jane Smith's testimonial

Life-Changing Experience

This service transformed my business. The team was professional, knowledgeable, and always available to help. I saw immediate results and couldn't be happier with the outcome.

Jane Smith
Creative Solutions
John Doe's testimonial

Exceptional Service

I had a fantastic experience with this company. Their attention to detail and commitment to customer satisfaction is unparalleled. I highly recommend their services to anyone looking for quality and reliability.

John Doe
Tech Innovations
Jessica Taylor's testimonial

Fantastic Team

The team was fantastic! They listened to my needs and delivered exactly what I was looking for. I couldn't be happier with the outcome and the support I received.

Jessica Taylor
Visionary Concepts
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Uberall is a powerful and intuitive tool

Uberall is a powerful and intuitive tool that greatly simplifies the management of local online presences. Centralization of data and synchronization across all platforms saves valuable time. Additionally, the interface is clear, and customer support is always responsive and professional. A real asset for any company wishing to optimize its local visibility and improve the customer experience!

Gautier N
digital project manager Enterprise
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HELPFUL RESOURCES

Resources to Help You Master Review Management and Reputation

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Consumers use mobile devices for 89% of dining research—but how can you ensure your restaurant is visible and ready for diners when they look?

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Podcast Pieces: How to Get More Customers in Your Restaurant — and Get Them to Return

Discover how to get more customers in your restaurant — straight from hospitality marketing expert Rev Ciancio, who’s helped several restaurant teams.

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Get It Done, Stay in Control: How UB-I Executes Location Marketing Tasks in Seconds

You’re a location marketer feeling overstimulated by tasks & undersupported with resources? Discover UB-I, your agent for task execution with AI now!

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AI Reviews: Multi-Location Reputation, Boost Sales

Discover how AI simplifies multi-location review management, turning customer feedback into a stronger reputation and more sales across all your locations.

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How Charge Point Operators Are Maximizing EV Station Utilization

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Your Black Friday Marketing Strategy: How to Win Local Consumers

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Get Consumers Clicking “Book” with These Hospitality Marketing Strategies

Step 1: Stand out from other hospitality brands. Step 2: Attract bookings. Step 3: Gain loyal customers. Discover expert hospitality marketing strategies.

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How Does the “New” Search Affect Retail Marketing Strategies?

You’re a retail or location marketer who doesn’t know what to measure anymore? What to prioritize? Discover the latest stats & tips from our expert team.

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Unify Your Online Reputation with Smart Tools for Brands

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Frequently asked questions

Uberall helps you stay on top of every customer interaction. By managing, analyzing, and responding to reviews from one place, you strengthen trust and encourage loyalty that drive more positive reviews and higher ratings. 

You can send automated review invitations via email or test after a customer interaction. With customizable templates and QR codes, it’s easy to encourage more positive feedback while maintaining compliance with platform guidelines. This helps you grow your review volume and credibility.

Feedback is displayed as soon as it’s available through the connected platform’s API. Reviews from some platforms, like Google, may appear within a few days depending on Google’s data updates, but most reviews and insights sync in near real time. 

Uberall follows strict data security and privacy standards. All information is processed in compliance with GDPR and other relevant regulations, ensuring that both your brand and your customers’ data are fully protected. 

Yes, Uberall integrates with major CRM and analytics systems, allowing you to connect reputation data to customer profiles, campaigns, and ROI dashboards. This helps you measure the true impact of online reputation on revenue and retention.

Not at all. Uberall’s platform is designed for simplicity. The dashboard is intuitive, and most actions, like replying to reviews, setting alerts, or tracking performance, can be done without technical expertise.

Uberall provides dedicated onboarding assistance, training sessions, and step-by-step resources. Our customer success team ensures every location is connected correctly and that your users know how to make the most of the platform from day one.

Uberall helps you stay on top of every customer interaction. By managing, analyzing, and responding to reviews from one place, you strengthen trust and encourage loyalty that drive more positive reviews and higher ratings. 

You can send automated review invitations via email or test after a customer interaction. With customizable templates and QR codes, it’s easy to encourage more positive feedback while maintaining compliance with platform guidelines. This helps you grow your review volume and credibility.

Feedback is displayed as soon as it’s available through the connected platform’s API. Reviews from some platforms, like Google, may appear within a few days depending on Google’s data updates, but most reviews and insights sync in near real time. 

Uberall follows strict data security and privacy standards. All information is processed in compliance with GDPR and other relevant regulations, ensuring that both your brand and your customers’ data are fully protected. 

Yes, Uberall integrates with major CRM and analytics systems, allowing you to connect reputation data to customer profiles, campaigns, and ROI dashboards. This helps you measure the true impact of online reputation on revenue and retention.

Not at all. Uberall’s platform is designed for simplicity. The dashboard is intuitive, and most actions, like replying to reviews, setting alerts, or tracking performance, can be done without technical expertise.

Uberall provides dedicated onboarding assistance, training sessions, and step-by-step resources. Our customer success team ensures every location is connected correctly and that your users know how to make the most of the platform from day one.