
Retail Revenue Impact: 16X Return with Hybrid Customer Experience
Table of Content
Success in retail means focusing not only on getting found but also being chosen and winning long-term loyalty.
This requires a strategic combination of brand visibility, reputation management, and consumer engagement to deliver a Return on Marketing Investment.
In this research, we break down the exponential impact of a unified approach to retail marketing.
70% of organizations lack confidence in their ability to deliver seamless hybrid customer experiences
Download the Guide and Find Out:
- The framework for Hybrid CX success in retail
- The impact of a unified approach on visibility, click-through rates and star ratings.
- Real-world examples of retail ROMI
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