A Practical Guide to Review Management

The primary consumer experience of most brands is local. Consumers search for online reviews for reassurance and greater confidence in their buying decision.

As 93% of consumers say online reviews influence their purchase decisions, they may well be more influential than you think.

Download the guide and find out:

• Best practices for review management that turn online feedback into offline sales
• Templates that will help your team craft winning responses to both positive and negative reviews
• A to-do list that will ensure your review management processes run like clockwork

Inside this guide we reveal how you can turn online reviews into in-store sales.

You'll learn how to approach review management strategically, successfully and really quite easily. And best of all, we've included tried and tested tools and templates so you can get started right away!