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Review Management

New Uberall Study Finds That Shoppers Want Stores to Respond to Customer Reviews

By Josha Benner, Co-Founder, Uberall

At Uberall, we recently announced the results of our “Customer Review Report”. The survey analyzes how shoppers evaluate brick-and-mortar store reviews online. For the study we commissioned a survey of more than 1,000 consumers throughout the U.S.

Here’s a closer look at some of our findings.

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How to make your negative reviews positively impact your online reputation
uberall blog image - review management

Did you know, your negative online reviews can actually work to help you drive more customers through the door? Check out these 8 top tips, put together by our location marketing experts, to help you craft and execute a review management strategy that will make a positive impact on your online reputation, and ultimately your sales.   

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