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Engage Features

Manage Reviews from One Platform

Google & Facebook API

API integration with all partner platforms, including Google, Facebook and many other directories, maps and navigation systems. 

You’re in the driver’s seat when it comes to shaping and managing your clients’ online reputation and customer engagement.

  • Google

  • Facebook

  • Apple Maps + Siri

  • Bing

  • Here Maps

  • Many more

Corporate control

Give different teams and employees exclusive access to individual features.

Depending on their responsibilities, you can assign relevant user access control within the platform, from reviewing to posting.

You can even set approval workflows to enable admin users to edit, approve or decline individual replies to customer reviews.

Review notifications

Never miss another customer review.

Every time a customer rates or reviews a location online, you will receive a notification via email.

Or, just set the notifications to alert you when you receive a one or two star rating.

Engage with local customers

Scheduled posts

Schedule posts for future publication to experience easier, more effective social media campaign management.

Share up-to-date information about the coronavirus with your customers — for example, changed services, security regulations, product availability and more. With special COVID-19 posts for Google My Business, these notices appear at the top of your location profile.

Data analysis

Analyse customer feedback and other user-generated content by location, time, platform, geography or type. 

Engage gives you an in-depth look at the online performance of an individual location, any group of locations, or all your clients’ locations.

Easy reporting

In a few simple steps, you can create individual customer feedback overviews across platforms. Plus, quickly generate comprehensive Excel reports, suitable for internal reporting or archiving.

Ready to Get Started?

Our dedicated support team will walk you through every step of the way, ensuring and you’re tapping into the full potential of digital location marketing.