Reviews Management Software

Build a 5-Star Reputation with Uberall Review Management

Make your business the top choice for both search engines and future customers.

With Uberall Reviews you gain full control over your reputation: read, respond to, and analyze local reviews across the web on a single, integrated, AI-powered platform.

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90%

of consumers read online reviews before visiting a business.

86%

of consumers prefer businesses that respond to reviews.

+25%

foot traffic possible when star ratings improve by 0.1.

"The AI Bulk replies are working very well. They are detail-oriented and structured in a professional way. The feature is of a high value as the AI generated replies are considering the client’s content, including also the client’s name. We are happy to use the AI-Bulk replies on a frequent basis also due to its time saving benefits"

Resul Öztas

Online Marketing Manager, Tempton

READ THE CASE STUDY

Uberall gives our team one place to log in and see in seconds how all of Texas Roadhouse’s nearly 600 stores are performing—across reviews, social media, and listings.

Mary Newell

Director Digital and Brand Marketing, Texas Roadhouse

Unified Inbox

Learn how to navigate and use Uberall's Unified Inbox to manage reviews and social comments.

Get More Local Reviews

Got locations that need a boost? Invite customers to share their recent experiences online with first-party reviews.

Bulk-send review invitations via email or text message to customers after a transaction.
Use templates with customizable URLs to tailor your review requests at scale.
Leverage our bulk QR code generator to encourage customer to leave reviews.

Respond to More Reviews, More Easily with AI-Powered Review Assistant

How can you impress customers, prospects, and search engines? You show them that your business cares!

Respond to all reviews with ease and at scale, so you make customers feel valued without overstretching your resources.

Your AI-powered Review Assistant can suggest creative, context-driven review responses for you to edit or approve (and overcome that writer's block)!
Use your Review Assistant to auto-respond to reviews — in any language — with unmatched speed and efficiency.
Intuitive Inbox enables your team to effortlessly read and reply to reviews and social media comments across multiple platforms — all from a single dashboard
Response library holds templates for your teams to reply quickly and on-brand.
Expanded Review Directory reach for Financial Services and Food & Beverage customers providing the industries' largest network of tier 1 listing and review directories.

Create Better Experiences With AI-Driven Insights

Go beyond just tracking ratings and response rates. Uberall’s advanced sentiment analysis gives you the “why” behind your ratings and transforms written reviews into actionable insights to become better and better.

Advanced natural language processing delivers exceptional accuracy and depth, for insights you can rely on.
Sentiment scores help you spot strengths, weaknesses, trends, and opportunities.
Filtering capabilities and reviews view let you easily benchmark locations and dig deeper into what’s driving their scores.

Make Light Work for Your Teams

Gain efficiency and encourage ownership among location managers with smart tools that make it easy for them to manage their online reputation.

The Uberall mobile app helps local managers stay on top of their locations’ reputation on the go.
Customizable filters and notifications help Increase your operational efficiency by saving specific filters such as star value, status, feedback type, and more in your Inbox, allowing you to strategically prioritize the reviews that matter most for your business.
Approval flows give control over who can reply to reviews, approve responses, or edit templates.
Generate More Reviews and be chosen by easily creating QR in bulk and sharing them with your customers