Discover Uberall CoreX: Your new platform for an even better local customer experience | Learn more

ONLINE REVIEW MANAGEMENT

Boost Your Reputation and Be the Obvious Choice

Reviews are the #1 factor customers use to make a purchase decision. Are you monitoring and managing your online reviews in a way that helps them choose you?
Take control of your digital reputation with Uberall. Access your customer feedback across all major review networks for all locations from a single platform – then monitor and respond to every review quickly.


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CoreX - Reviews

~90% of consumers use reviews before buying online or offline

- Uberall consumer survey, 2021


CoreX - Reviews

Win Sales and Influence People

Brand impressions are formed in seconds which means your online reviews and responses can have an instant positive or negative impact on whether a customer buys from you. Show local prospects and customers you care about their experience by responding to all of your reviews at scale and in real-time.

  • Reply assistant suggests ready-to-go replies and keywords
  • Custom alerts notify you instantly of negative (or positive) reviews
  • Role-based access and approval flows safely empower local managers

Read the Room With Sentiment Analysis

Figure out what customers like — and improve what they don’t — with Uberall’s advanced sentiment analysis engine.
Customer feedback and online reviews are powerful business performance indicators. Tap into this ongoing and frequent source of customer opinions for timely and tangible insights.

  • Sentiment analysis reveals customer satisfaction overall, by region and location
  • Topic analysis uncovers key themes in customer sentiment
  • Location or label filtering helps pinpoint performance issues

CoreX - Reviews
CoreX - Reviews

Build Buzz and Amplify Visibility

Good reviews and thoughtful business replies not only help customers choose you. They also help you get found in the first place. Uberall Reviews helps you cut your response times and lift your response rate for every location, influencing your ranking in local search.

  • Automated responses to no-text reviews boost search ranking
  • Advanced filters and automation for scalable yet personal replies
  • One central inbox for multiple review sites — like Yelp, Facebook, and Google

Uberall CoreX
The Local Customer Experience Platform

CoreX - Listings

Listings

Control your listings across 125+ networks.

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CoreX - Reviews

Reviews

Monitor, improve,  and protect your online reputation.

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CoreX - Local Ads

Local Ads

Maximize return on investment with geo targeted ads.

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CoreX - Local Social

Local Social

Turn social into sales with engaging, local content.

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CoreX - Locator & Local Pages

Locator & Local Pages

Convert web traffic with a clear path to purchase.

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Ready to Get Started?

Contact us today to learn how Uberall can help you attract attention and deliver a seamless online-to-offline Local Customer Experience.

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