Uberall: Messaggi

Cresci senza sforzo con il commercio conversazionale

“Posso prenotare un tavolo? Avete quel libro? Siete aperti in questo momento?" I clienti vogliono risposte rapide a domande specifiche e con "Messaggi" puoi dare loro risposte personalizzate 24 ore su 24.


Uberall Messages rende incredibilmente facile (e redditizio!) chattare con migliaia di clienti locali attraverso canali come Google, Facebook, Instagram o le tue pagine web. Come? Il Digital Revenue Assistant lo fa semplicemente per te.


Questioni di messaggistica

53%

delle persone è più propenso a fare acquisti con un'azienda a cui può inviare messaggi direttamente.

74%

delle persone che invia messaggi alle aziende lo fa per effettuare una prenotazione o un acquisto.

81%

delle persone che invia messaggi alle aziende chiede informazioni su prodotti o servizi

Sources: Facebook

Conversational Commerce With Delight

Offer customers the most convenient way to connect with your business—and turn their requests into bookings, leads, and sales.

  • 24/7 availability so customers can directly feel taken care of.

  • AI-powered chatbot that answers most customer questions instantly and drives purchases and bookings.

  • Multi-channel capability lets you easily activate chats on Google, Facebook, and any of your global and local web pages.

A Chatbot That Truly Knows Its Business—and Yours

Minimum effort for you, maximal convenience for your customers. The Messages chatbot uses the verified data from your locations to accurately solve customer questions. With that knowledge, it can automatically cover around 90% of queries.

  • Cutting-edge natural language processing, powered by leading AI models, creates lifelike customer interactions.

  • A business-savvy, turnkey solution that is pre-trained on your locations’ details and can be set up in 5 minutes.

  • Made for multi-location businesses so you can set up customized chatbots for each location—with their own names, profile pictures, and languages.

Reach out for Combined AI Sophistication

Every AI model has its own strengths. Why limit your opportunities by relying on one only? Your Digital Revenue Assistant will handle your chats with the power of both Open AI’s GPT and Google’s Dialogflow—the best of both worlds. Get early access.

  • Understands and responds with natural language.

  • Highest response accuracy for trained prompts with ability to learn from customer interaction.

  • Encourages conversion opportunities and promotes offers, transactions, and other content.

Messaging Made Easy

Uberall Messages brings the most popular direct messaging channels to one single interface, so you can efficiently respond to all customers.

  • Consolidate messaging channels like Google, Facebook, and any of your web pages on a central platform.

  • Manage customer requests at scale by activating chatbots across multiple locations.

  • View and respond to messages and see all past interactions between customers and your teams or chatbots.

Uberall Messages enables us to implement conversational commerce with ease and confidence. Thanks to Messages, we’ve been able to automate a large number of responses, particularly appointment requests.

Julie Letizia

Digital Marketing Project Manager at DEKRA

Multiple Platforms

See and respond to messages on multiple messaging platforms, such as Google and Facebook Messenger.

Wide Knowledge Base

The chatbot knows all about your locations, what they have in stock, and the answer to customer FAQs.

Easy Setup and Rollout

Get your chatbot up and running in only 5 minutes and connect it to as many locations you like.

Efficient Workflows

Respond via live agents or activate the chatbot on selected locations, while tracking all interactions in one place.

Quality Assurance

Make sure you don’t miss a single request. View and search all conversations and mark them resolved.

Messaging History

The conversation view shows all interactions with the same customer in one thread.

Perché Uberall

Uberall ti aiuta a creare un'esperienza cliente senza soluzione di continuità. Connettiamo il mondo online e offline.

Pacchetti

Abbiamo un pacchetto che si adatta alle vostre esigenze. Che abbiate 10, 100 o 1000 siti.

Servizi

Sfrutta al massimo Uberall. Con il nostro servizio di assistenza, arrivi ancora più lontano, più velocemente.

Partake in the GPT-powered revolution of AI! Meet, your Digital Revenue Assistant.

Get early access