Why is Reputation Management important? When it comes to making choices about which businesses to engage with, consumers are picky. Does your location have ★★ ☆☆☆ or ★★★★ ☆? How do others rate your business? Do you share important, up-to-date information with your customers?
Manage your online reviews with Uberall Engage — and keep your social posts up to date.
As many as 86% of consumers shop at companies that have responded to online reviews: conversations influence trust and conversion. Online review management means instantly responding to customers' ratings from a central platform, which increases visibility in search engines and builds trust in your online brand identity.
Gain loyal customers as brand ambassadors in review portals and lead future customers to your locations. Uberall Engage is the foundation to active review management on numerous online portals and to significantly optimise online reputation.
Reviews can be goldmine for learning more about your customers and your own performance. See at a glance which topics your customers are discussing, and segment by location to quickly spot trends and patterns.
Did you know that 72% of Facebook brand engagement takes place locally? With Uberall Engage, you're right there: Share news, offers, and events about your locations that are relevant to the local community through social media management.
Is your corporate marketing team responsible for the social media presence, or are site managers looking after postings and customer reviews? Individual user rights, templates and notifications ensure efficient and consistent reputation management.
Have more customers left online reviews and did this impact your Google rating? Are specific regions or stores not performing as well as others?
Easily spot where action is needed to meet your business goals. Advanced Analytics ensures you’re always ahead of the reputation management game.
Contact us today to learn how Uberall can help you deliver a seamless ‘Near Me’ Brand Experience.
