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In the 'Near Me' customer journey, consumers are watching closely: Does your location have ★★ ☆☆☆ or ★★★★ ☆? How do others rate your business? And: how do you react to these reviews?
Manage your online reputation with Uberall Engage —and keep talking to your customers on social media.
As many as 86% of consumers shop at companies that have responded to online reviews: conversations influence trust and conversion. React instantly to your customers' ratings from a central platform.
Gain loyal customers as brand ambassadors in review portals and lead future customers to your locations. Uberall Engage is the foundation to actively manage reviews on numerous review portals and to significantly optimise online reputation.
Reviews can be goldmine for learning more about your customers and your own performance. See at a glance which topics your customers are discussing, and segment by location to quickly spot trends and patterns.
Did you know that 72% of Facebook brand engagement takes place locally? With Uberall Engage, you're right there: Share news, offers, and events about your locations that are relevant to the local community.
Is your corporate marketing team responsible for the social media presence, or are site managers looking after postings and customer reviews? Individual user rights, templates and notifications ensure efficient and consistent reputation management.
Contact us today to learn how Uberall can help you deliver a seamless ‘Near Me’ Brand Experience.
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